WebSentinel

Daily monitoring of your website, with automatic clean-up

Every night we check your website for malicious code and failures. If we find anything, we clean it and email you what we found and what we did. You do not have to do a thing.

I want my site protected See the prices
Why it matters

An infected website does not look infected

When someone breaks into a website, the last thing they want is for it to show. The page keeps loading as always while whoever got in does as they please: sending spam, showing spam pages to search engines only, or reading your customers' data. Weeks often go by before anyone notices, and by then it is because the domain has landed on a blacklist or because Google is warning visitors.

WebSentinel looks at your site every night, and it does not ask the site whether it is fine: it checks from the outside, from the server, with tests a compromised site cannot fake.

WebSentinel
How it works

Four steps that happen while you sleep

1

It checks

Every night your site gets a full check: every file, one by one, looking for malicious code, plus the checks that tell whether the site really works.

2

It diagnoses

If something odd turns up, the evidence is analysed and a clean-up plan is drawn up saying, file by file, what should be done and why.

3

It cleans

When the diagnosis is clear, the plan is applied straight away. If there is any doubt, it waits for one of our technicians to review it before anything is touched.

4

It tells you

You get an email, in your own language, with what was found and what was done. The Control Panel has the site's record and the history of every check.

What's included

What it looks at, what it repairs and what it tells you

A daily check for malicious code

Every night the whole site is scanned with the Wordfence engine, looking for backdoors, webshells and injections.

Code hidden inside images

One of the most common hiding places is PHP inside a file that looks like an image, a video or a font. We look there too.

Site failures, not just infections

A blank page, a database connection error or a WordPress critical error: they are spotted and we try to repair them.

Content hidden from search engines

We compare what a visitor sees with what Google receives. A hijacked site often shows its spam only to search engines, and that is how it gets caught.

Security plugins switched off

Having one installed is no use if it is switched off. If that happens, we let you know.

WordPress and plugins kept up to date

The core and the plugins are updated automatically, always with a database backup taken first and a roll-back if the site breaks.

Automatic clean-up

Whatever is found does not wait to be reported: it is cleaned and the site is checked again straight afterwards to confirm it came out clean.

Quarantine, never deletion

Everything removed is kept for six months in a store outside your web space, in case anything needs to come back.

New passwords when they are needed

If the diagnosis concludes that the credentials have been compromised, we renew those of the site, the database and FTP, and send them to you.

With what safeguards

Touching a site that works is the real risk

A badly done automatic clean-up can cost more than the infection itself. That is why the service is built the other way round from what seems natural: what decides and what executes are two separate things, and everything it touches can be undone.

  • Nothing is ever deleted: whatever is removed goes to a quarantine outside your space, and stays there for six months.
  • Your site's configuration files (wp-config.php, .htaccess, .user.ini, php.ini and robots.txt) are never touched.
  • A database backup is taken before any update, and if the site stops responding the change is undone.
  • The analysis is done by an artificial intelligence with no access whatsoever to your server: it receives text and returns a plan. What writes to disk is our own program, with a closed catalogue of permitted actions.
  • Diagnoses that are not clear enough, and any that involve changing passwords, are approved by a person before being applied.
  • The engine uses no administrative credentials over your data: it works with least-privilege accounts.
Pricing

Bought by volume, switched on site by site

The price is per customer, not per individual site: you buy, once, the number of sites you want to be able to protect, and then switch them on from the Control Panel one at a time, up to the limit. Switching a site on while you have free slots costs nothing extra, and you can free a slot up when you stop looking after that site.

WebSentinel Single

1 website

For anyone with a single website who wants it watched over.

4,90€ /month
or 49€/year — 2 months free
  • A daily check on every protected site
  • Automatic clean-up and quarantine
  • WordPress and plugins kept up to date
  • Email report and history in the Panel
  • An on-demand check whenever you need one
Get started
MOST POPULAR

WebSentinel 30

30 websites

For small agencies and anyone running a handful of projects.

79€ /month
or 790€/year — 2 months free
  • A daily check on every protected site
  • Automatic clean-up and quarantine
  • WordPress and plugins kept up to date
  • Email report and history in the Panel
  • An on-demand check whenever you need one
Get started

WebSentinel 250

250 websites

For agencies with an established client base.

399€ /month
or 3.990€/year — 2 months free
  • A daily check on every protected site
  • Automatic clean-up and quarantine
  • WordPress and plugins kept up to date
  • Email report and history in the Panel
  • An on-demand check whenever you need one
Get started

WebSentinel 500

500 websites

For anyone running a large estate of client websites.

699€ /month
or 6.990€/year — 2 months free
  • A daily check on every protected site
  • Automatic clean-up and quarantine
  • WordPress and plugins kept up to date
  • Email report and history in the Panel
  • An on-demand check whenever you need one
Get started

A single customer can spread the slots across all the sites they host with us. If you are an agency or a reseller, the slots in your volume can be used on your own clients' sites: the volume is bought once on your account and you bill it on however you like.

Prices exclude VAT. The annual payment is the equivalent of ten months: two months free. No lock-in: you can stop the service whenever you want.

WebSentinel works from the server where the site lives, so it can only be switched on for sites hosted at Intergrid. If yours is with another provider, we will migrate it at no cost: Services Migrator

Already a customer? You can switch it on from the Control Panel, in the applications section of each domain. Login

Frequently Asked Questions

Questions about your site's security

How is WebSentinel different from a security plugin such as Wordfence?
A plugin lives inside the very site it is meant to protect: if someone gets in, the first thing they do is switch it off, and from then on it warns about nothing. WebSentinel runs outside the site, on the server, and cannot be switched off from within. It also does more than look at files: it checks that the site responds properly, that it is not showing one thing to visitors and another to Google, and that any security plugins you have installed are actually turned on.
My site is not WordPress. Is it still useful to me?
Yes. The malicious-code scan and the health checks work on any website, be it WordPress, Joomla, a shop or a bespoke build. What only applies to WordPress is the automatic updating of the core and its plugins.
Who decides what gets deleted from my site?
Nobody deletes anything. When a check finds malicious code, a clean-up plan is drawn up saying, file by file, what should be done and why. If the diagnosis is clear the plan is applied straight away; if there is any doubt, it waits for one of our technicians to review it before anything is touched. What is removed is not destroyed: it goes to a quarantine outside your space, where it is kept for six months in case it has to come back.
Could it break my site?
It is built precisely to avoid that. A database backup is taken before any update, and if the site stops responding the change is undone automatically. Your site's configuration files (wp-config.php, .htaccess, .user.ini, php.ini and robots.txt) are never touched, and everything removed stays in quarantine.
How will I know what happened?
Whenever there is something to report you get an email, in your own language, saying what was found and what was done. The Control Panel holds a record for each protected site with the state of the latest check and the history of previous ones, and you can launch an on-demand check whenever you like.
How do I buy it and how do I switch it on?
The price is per customer, not per individual site. You buy a volume of sites —one, 30, 250 or 500— once, on your account, and then switch them on site by site from the Control Panel up to the limit. Switching a site on while you have free slots costs nothing extra. If you are an agency or a reseller, the slots in your volume also cover your own clients' sites: the volume is yours and you spread it as you wish.
Can I protect a site hosted with another provider?
No: WebSentinel works from the server where the site lives, so it can only be switched on for sites hosted at Intergrid. If your site is with another provider, we will migrate it at no cost and then you can protect it. Service migration
Contact us

Leave your website watched over

Tell us how many sites you want protected and we will switch them on for you. If you are not sure where to start, we will run a check on your site and explain what we found.

 Request more information