This privacy policy regulates the processing of personal data carried out by Opengea SCCL (CIF F70709969), under the commercial brand Intergrid, in compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights.
1. Person in charge of treatment
The data controller is Opengea SCCL, with CIF F70709969 and domiciled in Catalonia. For any questions related to privacy, you can contact:
Email: suport@intergrid.cat
2. Purpose of the treatment
The personal data collected through the website or the contracting of services are processed for the following purposes:
- Management and provision of contracted services
- Administrative, accounting and tax management
- Customer service and technical support
- Commercial communication in case of express consent
- Continuous improvement of services and user experience
3. Legal basis of the treatment
The legal basis for data processing is:
- The execution of a service contract
- The fulfillment of legal obligations
- The express consent of the user when necessary
- Intergrid's legitimate interest in improving services and preventing abuses
4. Types of data processed
The data that can be processed includes:
- Identifying data (name, surname, ID number, etc.)
- Contact information (address, email, phone)
- Billing and banking data
- Technical data (IP addresses, logs, browsing)
- Other data that the user voluntarily provides
5. Recipients of the data
The data will not be communicated to third parties, except in the following cases:
- Legal obligation (Tax Agency, judicial authorities, etc.)
- Technical providers strictly necessary for the provision of the service (such as domain registrars, mail services or hosting)
All providers have signed confidentiality agreements and agree to comply with the GDPR.
6. Data preservation
The data will be kept for the duration of the contractual relationship and, once it has ended, for the legally required period to comply with fiscal and legal obligations (minimum 5 years for billing data).
7. Rights of the users
You can exercise your rights at any time:
- Right of access to your data
- Right to rectification of inaccurate data
- Right to erasure ('right to be forgotten')
- Right to object to processing
- Right to limit processing
- Right to data portability
You can exercise these rights by writing to suport@intergrid.cat. You can also file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe that your rights have been violated.
8. Security Measures
Intergrid applies appropriate technical and organizational measures to protect personal data, such as encryption of transmissions, restricted access to systems, firewalls, and periodic audits.
9. International data transfers
In the event that any data is processed outside the European Union, an adequate level of protection will be ensured through standard contractual clauses or other mechanisms recognized by the GDPR.
10. Changes in the privacy policy
This policy may be modified to adapt to legislative or technical changes. In case of significant changes, users will be informed by mail or through a notice on the website.
Last update: 2024
